Important Information for Families

NORTH AND WEST SPOKANE FAMILIES: SERVICES MOVING TO IN-CENTER OR TELEHEALTH UNTIL FURTHER NOTICE DUE TO THE FIRES

**Update as of August 4:  We will continue serving West and North families in-center or via telehealth until further notice. We will revisit the possibility of resuming home visits once evacuation zones have re-opened and we have had an opportunity to assess staff schedules and service areas. Any adjustments will take into account families’ temporary or permanent housing arrangements.**

 

August 2, 2026

Dear Joya Families,

Because of the ongoing wildfire situation, we are making a temporary change to services on Monday  (8/3) and Tuesday (8/4). These changes are intended to help keep families and staff safe while allowing Joya to continue providing as much support as possible.

Monday and Tuesday:

  • Joya will not provide in-home or daycare visits in the North or West service areas.
  • Families in the North and West service areas will be offered either in-center appointments or telehealth visits.
  • Services in the South and East service areas will continue as scheduled.
  • Jumpstart services will continue as scheduled.

Joya teams will contact families in the North and West areas to arrange for in-center or telehealth services. If you haven’t heard from them, feel free to message via OhMD.

If you have questions or if wildfire-related circumstances are affecting your family’s ability to participate in services, please let your Joya team know.

If you need additional resources because of the fire, please let us know. We will do everything we can to connect you with local fire relief resources.

I would also like to ask for your understanding. Like you, some of our staff and their families have also been evacuated, displaced or have had their homes damaged.

We will review conditions again and share the plan for the rest of the week before the end of the day on Tuesday. Watch our website, social media and OhMD for updates.  Thank you for your flexibility and understanding as we work to keep everyone safe.

Sincerely,

Colleen Fuchs

Executive Director

Joya Child & Family Development

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